Care in the Home

Our professional team of support staff offer a range of care in the home and out in the community to adults and older people across the Forest of Dean and Herefordshire.

  • Personal care, including help with toileting and bathing
  • Medication support and prompting
  • Overnight care
  • Continence and catheter management
  • Independence support
  • General housework
  • Errands, such as shopping, benefits or doctors prescriptions
  • Help getting up in the morning and going to bed at night
  • Friendship
  • Meal preparation
  • Out and about in the community
  • Support attending appointments
  • Palliative care
  • Dementia care

Click the link below to read feedback from a client who accesses Crossroads One to One Service:

Carers Respite Breaks

One to one respite care

Crossroads respite care services allow the main informal carer, family member or friend to recharge their batteries, take time away from the caring role, go on holiday or just have a few hours away for a break.

Crossroads Care provide a high quality alternative care service, affording you the peace of mind to relax and unwind, knowing that your loved one will continue to receive the care and support they need.

  •  At home or in the community
  •  Experienced staff matched with the interests of the person they are supporting
  •  Support with any aspect of personal care or mobility.

Palliative Care

Crossroads Care’s specialist, trained palliative team provide care and support for people with a life-limiting illness.  The aim is to support people and their families to maintain a good quality of life, including being as well and active as possible.  It involves:

  • Managing pain
  • Emotional support
  • Social and personal care
  • Supporting family and friends.

Our End of Life Care Team aim to support people to be as comfortable as possible and maintain dignity, whilst providing emotional support and advice to family members.

In 2018, we were proud to be awarded with an End of Life Care Award, read more about this via the link below.

Raizer Lifting Chair

The Raizer Lifting Chair is a “simple battery-operated mobile lifting chair that helps a fallen person up to an almost standing position within a few minutes.”  It enables Crossroads to provide a vital service in the community, supporting people who have fallen.

With specialist training, Crossroads staff can assess the fallen person for injury, and safely support them to get back to their feet without the need of paramedics or an ambulance, which in turn, reduces pressures on the acute services.

Additionally, because of our base in the Forest of Dean, staff can reach clients homes promptly.  This limits the detrimental impact of being on the floor for too long, which can cause unnecessary hospital admission, stress and anxiety.

For more information or to access the chair, please call 01594 823414 or contact Crossroads through this website.


Hospital to Home

When you spent time in hospital, often the thing that keeps you going the most is the thought of getting back into your own home to recover and get well.  However, if you have received treatment or had an operation, it may not be possible for you or the person you care for to manage independently.

Crossroads Care provide a Hospital to Home service, where our trained staff will support you in your transition from hospital until you are able to manage your independence safely.

Support could range from helping you mobilise, to meal preparation or help at home.

Please contact us to find out about funding and assessments. 

Befriending Service

The Befriending Service is an innovative new scheme that enhances wellbeing and quality of life for people who are living with dementia or are socially isolated.

The service aims to empower people to take part in activities in their community.  It goes beyond traditional befriending services by promoting communication, independence and meets the fundamental psychological and social human needs for people living with dementia or in social isolation.

Claire Smeeth, Crossroads Dementia Specialist, oversees the service, completing administrational tasks such as health and safety, customer services, training and evaluation.  Crossroads employ a team of volunteers who are the befrienders.  They are fully trained and access continuous supervision, support and communication from the service manager.


Bathing Service

Relax and unwind with Crossroads Care…

Our bathing service takes away the stress of having a bath at home.

Trained staff are on hand to assist people with mobility difficulties, and equipment is in place to support you getting in and out of the bath.

Sit back and enjoy:

  • One to one interaction
  • Unwind in a clean, safe environment
  • Enjoy a therapeutic pampering session
  • Relax with bath bombs
  • Hair washing and drying
  • Shaving for men
  • Showering is available
  • Tea and coffee will be provided

Crossroads bathing service runs at our Active Living Centre, at Foxes Bridge in Cinderford.  Contact us for further information or details on costs.

Active Living

Crossroads Care run a busy Active Living Service in the Forest of Dean.  Groups and activities provide friendship, peer support, information, advice, and empowerment for attendees, and respite for unpaid carers.

Crossroads Active Living activities include:

  • Day Centre
  • Ladies Lunch Group
  • Gents Pub Club
  • Skittles Group
  • Making Memories
  • Friendship Group
  • Carers Social Events
  • Memory Café
  • Support Groups
  • Time to Chat
  • Ongoing Information and Advice

All groups are supported by trained staff, including Dementia Link Workers.  Participants take part in a range of manageable activities, promoting communication, independence and wellbeing.

Groups are supported by Crossroads trained teams, including Dementia Link Workers.  Contact us if you would like help to arrange transport. 

Click the links below to read feedback about Active Living

Visit our activities page to find out more information about these groups.

Active Living Activities

Specialist Dementia Care and Support Services

Each member of Crossroads team take part in a detailed Dementia Awareness Session which ensures that our services are fully inclusive, and everyone can get involved.

Our services are supplemented by specialist Dementia Link Workers, who are trained specifically to support people living with memory-related conditions.

Services for people living with dementia include:

  • Help and support to live safely at home
  • Activities, clubs and groups with specialist dementia support
  • Supporting the Dementia Action Alliance to build a dementia friendly community
  • Reminiscence sessions
  • Dementia walks
  • Memory café
  • Friendship groups
  • Training for carers, volunteers, professionals, community groups and partners

Online Referral Service

Click the link below to refer someone to our service, or send us your details and we will call you back shortly.

Make a referral